The Telemarketing Training Programme
Although highly structured, this is not your average classroom based, textbook training! We offer interactive sessions with partnered, group and individual activities under the close supervision of our in house trainer. Telemarketing training includes one to one telephone and call handling training allowing trainees to put into practice the skills they have learnt before returning to their role. Our extensive programme covers topics such as writing a campaign brief, creating a call guide, questioning techniques, objection handling, data management and reporting for management.
B2B Telemarketing courses typically last between two to five days depending on your requirements and the size of your team. Training can be adapted to meet your precise needs, taking account of industry sector, plus the existing skills and experience of your team. Our trainers can deliver training from our offices in Bury st Edmunds or at your site depending on preference.