B2B Telemarketing Services

Telemarketing company

We recruit and train intelligent, forward thinking and experienced telemarketers with the capability to deliver highly successful telemarketing and integrated business development campaigns. Our Cambridge based team of B2B telemarketing professionals are as good at listening to the needs and wants of your prospects, as they are at initiating and developing conversations. We are a telemarketing company that understands the uniqueness of every client’s business and telemarketing campaign objectives, so it’s imperative that we get a thorough understanding of your business via a detailed brief and extensive preparation before getting on the phone. This enables us to confidently articulate your proposition as an extension of your team.

Market Research and Customer Surveys

B2B telephone surveys are the most cost effective, efficient method for assessing levels of customer satisfaction and undertaking market research. Invaluable information can be obtained to help your business decrease the risk of making strategic decisions, enhance customer satisfaction, build brand loyalty and gain competitive advantages.

Qualitative and quantitative research techniques

Thorough reporting and analysis

Delivery of online and telephone surveys

Unbiased results

Bespoke survey design

Actionable recommendations

B2B Telemarketing Training

With years of first-hand experience in achieving exceptional B2B telemarketing results on behalf of clients, we deliver the highest quality B2B telemarketing training for in house B2B telemarketing teams using our proven approach and processes. B2B telemarketing courses are an ideal way to boost staff morale, enrich the learning and development of your in house team and achieve better return on investment from your B2B telemarketing activity.

The Telemarketing Training Programme

Although highly structured, this is not your average classroom based, textbook training! We offer interactive sessions with partnered, group and individual activities under the close supervision of our in house trainer. Telemarketing training includes one to one telephone and call handling training allowing trainees to put into practice the skills they have learnt before returning to their role. Our extensive programme covers topics such as writing a campaign brief, creating a call guide, questioning techniques, objection handling, data management and reporting for management.

B2B Telemarketing courses typically last between two to five days depending on your requirements and the size of your team. Training can be adapted to meet your precise needs, taking account of industry sector, plus the existing skills and experience of your team. Our trainers can deliver training from our offices in Bury st Edmunds or at your site depending on preference.

Bespoke courses

Flexible time span

Experienced trainers

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